kribo88Privacy Policy

This page describes what we collect when you use kribo88 and how we keep that data protected. We collect personal information only to verify your account, process your deposits and withdrawals, calculate your cashback and tier status, and comply with applicable law. Your data is never sold to third parties, and we do not share it beyond what is necessary for payment processing and fraud prevention.

Our privacy commitments apply wherever you access kribo88 — from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere. We encrypt sensitive data, limit access to authorised staff, and retain information only as long as required by law or your account status. If you have questions about how we use your data, this policy explains our practices in detail.

By using kribo88, you consent to the data practices described below. If you do not agree with any practice, you may choose not to create an account.

What Information We Collect on kribo88

We collect your email address, password, legal name, date of birth, and residential address during account registration. These are required for account creation and identity verification. We also collect phone number if you provide it, though it is optional.

During identity verification (KYC), we request copies of your government-issued identification such as your national ID card or passport, and we may ask for proof of residential address such as a utility bill or bank statement. We use this information solely to verify your identity and prevent fraud. We do not use your documents for any other purpose and store them securely.

When you use kribo88, we collect data about your gameplay, deposits, withdrawals, and account activity. This includes the games you play, wagers you place, outcomes of bets, balance changes, and timestamps. We use this data to calculate your weekly cashback, track your tier progression, detect unusual account activity, and resolve disputes. Your activity data never leaves our secured servers except as required to process your payments through our partners DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

Cookies and Device Information

We use cookies to remember your login session, store your preferences, and track your activity on kribo88. Cookies are small text files stored on your device. They help us recognise you when you return and speed up your login. You can disable cookies in your browser settings, but doing so may limit your ability to use kribo88 features.

We also collect technical information about your device — your IP address, browser type, operating system, and device identifier. This helps us detect suspicious login attempts, prevent fraud, and optimise kribo88 for different devices. We do not track your location precisely, but we may infer your general region from your IP address for regulatory purposes.

How We Use Your Data

We use your email to send account notifications, promotional offers (only if you have not opted out), receipt confirmations for deposits and withdrawals, and support responses. We send notifications about your account status, tier changes, and cashback credits. You can manage your notification preferences in your account dashboard.

We use your payment information to process deposits and withdrawals. When you request a withdrawal, we share your account details with our payment partners only to complete the transaction. Our partners are contractually bound to protect your data and use it only for payment processing.

We use your device and IP information to detect login anomalies — if someone attempts to access your account from an unfamiliar location or device, we may send you a confirmation code or alert. This protects your account from unauthorised access.

Data Retention on kribo88

We retain your personal information for as long as your account is active plus a retention period mandated by applicable law. If you close your account, we keep essential data (identity records, transaction history) for the legal minimum period, typically several years, to comply with financial regulations and resolve potential disputes.

Gameplay data such as bet history and balance records are retained indefinitely to support account audits, dispute resolution, and regulatory compliance. You can request a copy of your personal data at any time through our support team.

Your Rights and Our Security Commitments on kribo88

You have the right to request a copy of the personal data we hold about you. You may also request correction of inaccurate data or deletion of your account. Contact our support team to exercise these rights. We respond to data requests within 30 days.

We protect your data using industry-standard encryption (SSL/TLS) for data in transit and secure storage for data at rest. Our servers are hosted in secure data centres with restricted physical access. We limit employee access to your data to authorised staff who need it to perform their role. All staff sign confidentiality agreements.

Our servers may be located outside your jurisdiction. By using kribo88, you consent to the transfer and processing of your data in countries where our infrastructure is located. We ensure that data protection standards are maintained regardless of server location.

Policy Changes and Contact

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes are announced through your email or a prominent notice on kribo88. Your continued use after such notice means you accept the updated policy.

If you have questions about this policy, your data, or how we protect your information, contact our support team. We respond to privacy inquiries within 48 hours. You may also reach us with data-access requests, correction requests, or to report a data breach.

Our commitment to protecting your privacy is fundamental to how kribo88 operates. We treat every account holder's data with the same confidentiality and security regardless of account size, tier level, or activity history.